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SMS opt-in & consent flow

Compass Cabinet provides compliance and case-management software to licensed youth-care and child-placing agencies. This page documents exactly how a staff member opts in to text messages from Compass Cabinet, and the consent language shown to them at the moment of opt-in. It is provided as public evidence of our messaging consent flow.

Who sends, who receives, and why

Sender: Compass Cabinet. Recipients: the staff members and administrators of an agency that uses Compass Cabinet, who have added their own mobile number to their account. Purpose: account and operational messages, sign-in verification codes (two-factor authentication), work-schedule and time-off notifications, and account, billing, and security alerts. Compass Cabinet does not send marketing or promotional text messages, and does not obtain phone numbers from any third party.

How a staff member opts in

Opt-in happens inside the Compass Cabinet web application (a single, web-based opt-in method). A staff member:

  1. Signs in to their own Compass Cabinet account.
  2. Opens Security / two-factor settings and chooses to receive codes by text.
  3. Enters their own mobile number and taps Text me a code. The consent language below is displayed on that same screen, immediately above the button, before they act.
  4. Enters the 6-digit code we text them to confirm the number and turn on text messages.

The consent language shown at opt-in

This is the exact wording displayed on the opt-in screen, directly adjacent to the Text me a code button:

Your mobile number
(555) 123-4567
Text me a code

Message frequency

Message frequency varies by account activity and is low.

Opt-out and help

A recipient can stop messages at any time by replying STOP, or by turning off text alerts in the app. Reply HELP for help. Message and data rates may apply.

Sample messages

Compass Cabinet: Your sign-in verification code is 123456. It expires in 10 minutes. Reply STOP to opt out, HELP for help.
Compass Cabinet: Your work schedule for the week of Sep 1 has been published. Sign in to view your shifts. Reply STOP to opt out.
Compass Cabinet: Your time-off request for Sep 4-5 was approved. Reply STOP to opt out, HELP for help.

Privacy of opt-in data

Mobile opt-in and consent information, and the phone numbers collected for text messaging, are never shared with or sold to third parties or affiliates, and are not used for marketing. See our Privacy Policy for details.